See telephone numbers below for HID Partners and Direct Integrators to reach HID technical support by language, product and region.
HID® OMNIKEY® WORKBENCH TOOL 2.2 for Mac OS sfw-01698revchidomnikeyworkbenchtool2.2-osx.zip - 129.86 MB. The OMNIKEY® Workbench Tool 2 is a standalone application that allows you to diagnose and configure HID Global® OMNIKEY readers. This versions adds features like 'Card Technology Identification', 'PACS Decoding' and more.
Note: If you need to initiate an RMA or for pricing, order placement, changes, expedites, order status, or general part number inquiries, please contact Customer Service.
Note: For sample products or questions about product features and differences for making purchasing decisions, please contact your sales representative.
- 105 reviews from HID Global employees about HID Global culture, salaries, benefits, work-life balance, management, job security, and more.
- HID Global Careers, Pay and Expert Network What are the highest paying jobs at HID Global? HID Global is an American manufacturer of secure identity products. The company is an independent brand of.
| Country / Region | Products | Hours | Language/s | Contact Information |
|---|---|---|---|---|
| North America (US and Canada) Central Time | ||||
| Card Readers, Credentials, Mobile Access | 07:00 – 18:00 | English | +1 866 607 7339 +1 949 732 2383 | |
| FARGO Printers/Asure ID, EasyLobby, Network Controllers | ||||
| pivCLASS | 08:00 – 18:00 | English | +1 866 607 7339, option 5 +1 949 732 2383 | |
| ActivID® Authentication Server, ActivID® Appliance, ActivID® AAA, ActivID® CMS, ActivID® BMS, ActivID ActivClient®, ActivID® Validation products, HID Approve™, Tokens, HID PIV IDMS, HID Authentication Service and HID Risk Management Solution | 08:00 – 19:00 | English | +1 800 670 6892 | |
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 11:00 – 19:00 | English | +1 800 776 3414 | |
| Crossmatch: LSCAN 1000, 500, Guardian 200 & 300, Patrol, SEEK Avenger, Sentry, Verifier LSMS, MOBS, WEBS, ArcID, and Integrale | 07:00 – 18:00 | English | +1 866 276 7761, option 1 | |
| DigitalPersona SSO Software (IAMS) | 07:00 – 18:00 | English | +1 866 276 7761, option 3 | |
| TRISM | 07:00 – 19:00 | English | +1 512 776 9950, option 2 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
| Mexico / Central and South America Central Time† and Atlantic Time‡ | ||||
| Card Readers, Credentials, FARGO Printers/Asure ID, EasyLobby, Network Controllers, Mobile Access | 08:00 – 17:00 | Spanish† | +52 55 9171 1108 | |
| Portuguese‡ | +55 11 9726 19255 +55 11 9858 30012 | |||
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 11:00 – 19:00 US Central Time | English | +1 800 776 3414 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
| Europe, Middle-East, and Africa UK Time and CET Time | ||||
| Card Readers, Credentials, FARGO Printers/Asure ID, EasyLobby, Network Controllers, Mobile Access | 08:30 – 17:30 (17:00 Friday) UK time | English, Spanish | +44 (0) 1440 711 822 | |
| ActivID® Authentication Server, ActivID® Appliance, ActivID® AAA, ActivID® CMS, ActivID® BMS, ActivID ActivClient®, ActivID® Validation products, HID Approve™, Tokens, HID PIV IDMS, HID Authentication Service and HID Risk Management Solution | 09:00 – 17:00 CET or per contract | French, English, Spanish | +33 1 74 18 17 70 | |
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 02:00 - 18:00 | English | +1 800 776 3414 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
| Asia Pacific Hong Kong Time | ||||
| Card Readers, Credentials, FARGO Printers/Asure ID, EasyLobby, Network Controllers, Mobile Access | 09:00 – 18:00 Hong Kong/Beijing Time | English, Cantonese, Mandarin | +852 3160 9833 (Hong Kong) | |
| 09:00 – 18:00 Hong Kong/Beijing Time | Cantonese, Mandarin | +86 755 8835 3187 (China) | ||
| 09:00 – 18:00 India Standard Time | English | +91 8042561200 (India) | ||
| 09:00 – 18:00 Japan Time | English, Japanese | +81 45 287 0752 (Japan) | ||
| 09:00 – 17:30 Melbourne Time | English | +61 3 9847 6850 (Australia) | ||
| ActivID® Authentication Server, ActivID® Appliance, ActivID® AAA, ActivID® CMS, ActivID® BMS, ActivID ActivClient®, ActivID® Validation products, HID Approve™, Tokens, HID PIV IDMS, HID Authentication Service and HID Risk Management Solution | 09:00 – 18:00 Hong Kong Time | English | +852 3160 9873 +61 3 9111 2319 (Australia) | |
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 01:00 - 09:00 | English | +1 800 776 3414 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
Business hours for all offices are Monday through Friday.
10 February 2021
HID GLOBAL, the trusted identity solutions specialist, has just acquired Technology Solutions (TSL) UK Ltd, the global provider of radio frequency identification (RFID) handheld readers. The latter designs, develops and manufactures ruggedised mobile RFID readers and other multi-technology mobile device peripherals used to identify and track products and assets.
TSL works with a worldwide network of distributors, OEMs and system integrators to offer innovative mobile data capture solutions for a variety of applications, among them supply chain management, stock inventory control and ticketing. The TSL handheld readers are industry-agnostic and can be used for applications in the retail, hospitality, waste management and logistics sectors. Indeed, they’re suited to any vertical market or application where RFID tags are used.
The reader portfolio is focused on RAIN RFID ultra-high frequency and also supports high frequency, low frequency, barcodes and QR codes for the broadest range of use cases.
“The acquisition of TSL is a strategic fit for HID, building upon our leadership in identification technologies by adding proven handheld RFID readers to our robust portfolio of tags and Internet of Things enablement solutions,” explained Björn Lidefelt, CEO of HID Global. “Expanding our RFID components business with TSL readers affords our customers a one-stop-shop for a complete RFID offering of hardware and integration tools all delivered through a shared distribution channel.”
Mobile device of choice
With a core competency in designing reader units that are independent from display units, TSL’s products make it possible for customers to select their mobile device of choice for display and data processing, as well as easily upgrade to new phones and tablets for display devices over time.
In addition, models in the range of handheld readers are operating system independent. They work with iOS, Android and Windows phones and tablets, as well as other Bluetooth-enabled devices.
TSL also provides its own mobile apps and a proven, stable, easy-to-use developer platform with SDKs and APIs that make it easy for third parties to develop across all major mobile operating systems. To date, this has resulted in hundreds of apps supporting the readers.
Hid Global Sdn Bhd
Based in Loughborough, TSL was founded in 1994 with a focus on engineering and operations excellence, subsequently going on to serve Fortune 500 companies around the world. As a result of the acquisition deal, TSL is now a business unit within HID’s identification technologies business area. The latter is headed up by Marc Bielmann, senior vice-president and head of identification technologies.